Delivery policy

Zelphora Styles Ventures is committed to delivering your orders efficiently and securely. This Delivery Policy explains how orders are processed and delivered.

Order Processing

Orders are processed after payment has been successfully confirmed. Processing times may vary depending on product availability and order volume.

Delivery Coverage

We deliver to locations across Nigeria. Delivery availability may vary depending on the destination and logistics coverage.

Delivery Time

Estimated delivery times depend on the delivery location and the logistics partner handling your order. Customers will be informed if unexpected delays occur.

Delivery Charges

Delivery fees are calculated based on the delivery location and will be displayed during checkout before payment is completed.

Delivery Address

Customers are responsible for providing accurate delivery information. Incorrect or incomplete addresses may result in delivery delays or additional delivery charges.

Failed Deliveries

If delivery cannot be completed due to incorrect customer information or repeated unsuccessful delivery attempts, additional delivery arrangements and charges may apply.

Order Tracking

Where tracking is available, customers may receive updates regarding the progress of their orders.

Damaged Packages

If your package appears damaged upon delivery, please report the issue to us as soon as possible with relevant photographs and order details so that we can investigate and assist.

Contact Information

For delivery enquiries, please contact:

Business Name: Zelphora Styles Ventures

Address: 17, Noble Street, Sabo, Lagos, Nigeria

Phone: 09053801476

Email: zelp@zelphorastyles.com